This privacy policy applies to your use of the site located at www.costaexchange.com.au. This site is owned and operated by ACN 002 687 961 (“COSTAEXCHANGE”) and these privacy terms are additional to the terms and conditions governing your use of the site. For more information on the terms and conditions of the use of the site go to terms and conditions.

CostaExchange complies with the National Privacy Principles contained in the Commonwealth Privacy Act and this privacy statement sets out details of:

How CostaExchange collects your personal information

What information CostaExchange may collect

How CostaExchange uses your information

How CostaExchange stores your information

Who can access your information

Your access to your information

CostaExchange updates this privacy policy and you should review this section of the site regularly for updates. All personal information collected and held by CostaExchange is held in accordance with the current version of this privacy policy.

How CostaExchange collects your information

Automatic Data Collection

If you access the site, the CostaExchange server may automatically log and store certain information provided by your computer or web browser.

The site uses "cookies" to automatically collect information from site users. Cookies are small pieces of data that allow CostaExchange to identify your computer details of your previous visits including user preferences for the site. Unless you have configured your browser to alert you to the site using Cookies, this information is collected automatically. By using this site you are deemed to consent to the use of Cookies. If you have configured your browser to disable, reject or delete cookies, you may not be able to access all of the content at the site.

Web Forms

To access certain information on the site or to sign up to any notification, you may be asked to provide personal information by completing and submitting an online form. By clicking on the submit link, you consent to CostaExchange collecting, storing and using the information submitted in accordance with this privacy policy. CostaExchange notes that information submitted through online forms are not necessarily secure and may be intercepted or viewed by a third party.

What information CostaExchange may collect

By using the site you consent to CostaExchange collecting your information including:

Web form Information

• your name
• your gender
• your address (residential, business or mailing)
• your email address
• your telephone number

Automatic Data collection

• your IP address;
• the type of browser and operating system you are using;
• the IP address or URL of any site which referred you to the site;
• the date and time of your visit
• what information you access at the site
• how often you access the site
• what third party links, content or sites you access through links at the site

CostaExchange does not use this site to collect sensitive information about you (eg. racial or ethnic origin, membership of political bodies, religion, membership of a trade union or professional or trade association, sexual preferences, criminal record or health).

How CostaExchange uses your information

CostaExchange may use your web form information, automatic information or any compilation of the information for the following purposes:

• providing you with information about CostaExchange including announcements, reports, newsletters, marketing materials; offers, information updates and, where you have consented legal notices
• providing you with third party information and offers which may be interested in based on your information
• evaluating, reviewing and auditing site user data, including to improve or alter the site
• complying with CostaExchange's regulatory or other legal requirements including for the purposes of the Horticulture Code
• any other purpose advised to you at the time at which your information was collected or to which you have given your consent

CostaExchange will not:

• sell your information to a third party for the purposes of marketing
• provide your information to any person outside Australia (except where compelled to do so under Australian law)
• use your information for any purpose which is illegal

How CostaExchange stores your information

CostaExchange maintains a database of your information and may from time to time compare the information collected on this site with other information collected from you.

CostaExchange uses its best endeavours to secure its electronic information by locating your information on secured servers. CostaExchange limits access to your information to only those employees or officers who need to know or use your information to perform their duties.

CostaExchange regularly reviews the information and storage procedures and takes steps to delete, remove, encode, de-identify or otherwise obscure your information once it is no longer required by CostaExchange for the uses above.

Who can access your information

CostaExchange may disclose your information to:

• any person including any regulatory authority where compelled to do so by a court order, exercise of a statutory power or otherwise where compelled by law (but only as required to comply with such order or law)
• professional advisers of CostaExchange including accountants and lawyers for the purposes of such advisers providing advice to CostaExchange;
• a third party service provider or contractor for the purpose of such third party providing the service or performing the contract (but only where the third party is bound to keep your information confidential)
• an associate or related body corporate of CostaExchange.
  Where CostaExchange discloses your information to any of the above, it will take reasonable steps to ensure that your information remains confidential, and will only disclose such information as is necessary to comply with the purpose or requirement for which it is disclosed

Your access to your information

You will update your automatically collected information each time you visit the site or access content, and you can request an update to your information here.

CostaExchange will, if requested by you in accordance with the Privacy Act, allow reasonable access to you to access your information. If your information is incorrect, you may request that CostaExchange corrects your information. CostaExchange may charge a fee for providing you with access to or correction of your information. CostaExchange will only correct your information if we are reasonably satisfied that it is incorrect.

To request an access or correction form or to enquire about this privacy policy, click here for details on how you can contact CostaExchange.